Thank you for visiting Ela Wellness. By continuing to explore and utilise this website, you are consenting to abide by the terms and conditions of Ela Wellness, which are outlined below. If you have any further questions about the information presented here, please contact us at info@elawellness.com.au.

Angela Nathan, the naturopath at Ela Wellness, strives to assist and empower individuals in adopting a holistic and healthy lifestyle. This involves educating people on reconnecting with nature and themselves, using a combination of scientific and traditional research on natural therapies. We do not intend to diagnose or treat any health conditions, and we recommend consulting with your medical practitioner for all diagnoses.

All the online content available on our website, www.elawellness.com.au, is solely provided for informational purposes and should not replace the advice and expertise of a healthcare professional.

Angela Nathan has completed her qualifications at the Endeavour College of Natural Health and is currently a practitioner associated with the Naturopaths & Herbalists Association of Australia (NHAA)

Privacy Policy: Ela Wellness understands and applies the Commonwealth Privacy Act 1988 and the Australian Privacy Principles. Ela Wellness follows the requirements of the Privacy and Confidentiality Policy, ensuring the security and safety of all personal details.

Code of Conduct: Angela Nathan, Naturopath at Ela Wellness, understands that health practitioners not within the ambit of the Australian Health Practitioners’ Regulation (AHPRA) must follow the Code of Conduct

Payment Terms: Purchasing a service or product from Ela Wellness involves collection of certain payment and billing data by our third-party partners. Data collected may include but is not limited to your name, credit card number, security code, expiration date, billing address and postcode.

Business Rights & Responsibilities: Ela Wellness recognises the responsibility for all information and content provided on this website. All information and content provided is based upon research, internal and external information, personal experiences, and opinion. Ela Wellness always aims to provide current and accurate content.

Ela Wellness Naturopath, Angela Nathan, does not take the duty of care or provide individual health advice out of a 1:1 naturopath consultation. For professional medical advice regarding your health and wellbeing, please visit your healthcare practitioner

Visitor Responsibilities: Those who visit this website, www.elawellness.com.au are responsible for their personal health and safety. Please note that this website's information should not be taken as medical advice as it is not individualised. If the visitor requires specific health advice, we ask that you connect your medical professional.

Intellectual Property: Unless credited or stated otherwise, all content on this website has been created by Angela Nathan. Please respect our business rights and avoid copying any content found on this website.

Booking Policy: To schedule Naturopathic consultations, you can make bookings either by phone or online through booking software, Practice Better. Within 48 hours of your scheduled appointment, you will receive a confirmation email and SMS appointment reminders. Please note that payment is required upon booking, and our third-party partners will collect specific payment and billing information.

Pricing Policy: The pricing of our services is subject to change at any time. Any discounted consultations will be available at the lower price only during the specified sale period.

Cancellation Policy: At Ela Wellness, we highly value our clients' time and request mutual respect for ours and other clients' schedules. Therefore, we have a strict 24-hour cancellation policy. If you cancel your consultation within 24 hours of the scheduled time, a fee equal to 50% of the total fee will be applicable.

Appointment Changes: Clients are allowed to reschedule Naturopathic consultations up to 12 hours prior to the scheduled appointment. For any appointment changes, please contact us directly. Rescheduling appointments within 12 hours of the consultation will be at the client's discretion and may incur a fee equal to 50% of the original fee. Failure to attend an appointment will result in a fee equal to 100% of the original fee. In the event that a practitioner is unable to attend an appointment due to sickness or unforeseen circumstances, the client will be promptly informed and offered the option to reschedule or receive a full refund.

Client Intake Forms: We kindly request that new clients complete the Initial Client Intake form for both Naturopath consultations at least 24 hours prior to their scheduled appointment. The intake forms will be emailed to clients upon booking their initial appointment. If an intake form is not completed before the scheduled appointment, it will need to be filled out during the consultation, incurring the client's own consultation expense. Please note that no additional time will be allocated to compensate for lost time, and the full consultation fee will be charged.

Consultation Etiquette: We kindly ask for your respect toward our staff, facilities, and processes at all times. Please ensure that you submit the required Initial Client Intake forms 24 hours prior to your appointment and arrive 5-10 minutes early. This will ensure that your Naturopath consultation can run for the full allotted time, as late arrivals will not receive additional time and will be charged 100% of the service fee.

Behaviour: We have a zero-tolerance policy for any form of aggressive or inappropriate behaviour, comments, or gestures at Ela Wellness. In such cases, at the discretion of the practitioner, the consultation will be immediately terminated, and the client will be charged 100% of the fee.